Refund Policy

Last updated: April 06, 2026

Thank you for choosing Big Digital Market. We are committed to providing high-quality digital marketing training and services. Before enrolling in any of our programs, we encourage you to read our Refund Policy carefully.

1. Nature of Services

Big Digital Market is a service-based digital marketing institute offering online and offline training programs, workshops, internships, and educational resources. Since our offerings are digital and knowledge-based services, they are non-tangible and cannot be returned like physical products.

2. Refund Eligibility

We offer limited refund options under specific conditions:

• Refund requests must be made within 7 days of course enrollment.
• Refunds will only be considered if the course has not been substantially accessed or completed.
• If more than 20–30% of the course content has been accessed, no refund will be applicable.

3. Non-Refundable Situations

• Change of mind after enrollment
• Failure to attend live sessions or complete the course
• Dissatisfaction due to lack of effort or practice
• Discounted, promotional, or special offer enrollments
• Downloadable resources or recorded content already accessed

4. Cancellation Policy

You may request cancellation of your enrollment within 7 days by contacting us. Once approved, eligible refunds will be processed as per our policy.

5. Refund Process

• To request a refund, you must email us at info@bigdigitalmarket.com with your enrollment details.
• Approved refunds will be processed within 7–14 business days.
• Refunds will be credited using the original payment method.
• Any transaction charges or payment gateway fees may be deducted.

6. Course Access Termination

If a refund is approved, your access to the course, including all materials, live sessions, and support, will be immediately revoked.

7. Exceptional Cases

In rare circumstances (such as duplicate payment or technical issues from our side), we may review and process refunds at our discretion.

8. Contact Us

• Email: info@bigdigitalmarket.com